Employment Opportunities

We recognize that flexibility is key to attracting top talent. As such, the hours of work for this position will be determined based on the successful candidate’s availability and preferences, in alignment with business needs.

The Winnipeg Goldeyes Baseball Club is seeking a motivated and energetic Ticket Sales Representative to focus on selling Single Game Tickets, ticket packages (Season Tickets, Mini Packs, High Five Digital Vouchers), and Group Tickets (Groups, Patios, Skysuites).

DUTIES & RESPONSIBILITIES SUMMARY:

As a Ticket Sales Representative for the Winnipeg Goldeyes, you will play a key role in driving revenue and creating a memorable fan experience. Your primary responsibility will be to sell and promote various ticket packages, including group outings and single-game tickets, while providing exceptional customer service.

PRIMARY RESPONSIBILITIES:

• Sell and service Season Ticket accounts and 10-game Mini Pack plans by proactively reaching out to prospective and existing fans, identifying needs, presenting package options, and closing sales to meet revenue goals.
• Surpass defined targets by closing sales for Group Ticket packages and Hospitality areas incluging: Picnic Park Rentals, Patio Rentals, and Skysuite Rentals.
• Establish a “pipeline” of viable Groups for present and future seasons. Make 30+ daily calls (cold, warm and callbacks) using supplied contact lists for: Local Businesses, Individuals, Youth Sports Teams, Church Groups, and Social Groups.
• Maintain solid reporting of call outcomes and list organization.
• Build relationships with Group Leaders. Provide superior customer service at every step of the process, including after the sale and focus on building rapport with new and existing groups to better understand their unique goals for their group event, and how we can achieve those goals with them at the ballpark.
• Assist in ballpark Ticket Operations. Process renewals and new purchases via phone, email and in-person. Package mailouts, as needed.
• Assist in day-to-day duties in the Ticket Office – including, but not limited to: ticket printing, selling single game tickets at the Ticket Office Window, packaging Group Ticket and Merchandise orders, taking payments in person and over the phone for Group Events, Skysuite Rentals, Mini-Packs, and Season Tickets.

QUALIFICATIONS:

• Minimum of one year experience in outbound sales.
• Group and B2B sales experience (in the sports industry) considered an asset
• Strong communication and customer service skills and experience.
• Excellent time and territory management skills.
• Working knowledge of Tixr and use of a CRM system considered an asset. Training provided.
• Must be flexible and willing to work evenings, weekends, and holidays, on an as needed basis.

DUTIES AND RESPONSIBILITIES SUMMARY:

As the faces of the Goldeyes organization, Goldie and Goldette play a crucial role in enhancing the fan experience, promoting team spirit, and engaging with audiences of all ages. The ideal candidates will possess a vibrant personality, excellent communication skills, and a passion for entertaining crowds.

PRIMARY RESPONSIBILITIES:

• Execute entertaining dance routines and interact with fans during pre-game, in-game, and post-game activities to create an exciting atmosphere at Blue Cross Park.
• Engage with fans of all ages through interactions, photo opportunities, and other fan experiences to enhance their enjoyment of the game.
• Assist in promoting team events, merchandise, and sponsor activations through on-field appearances, social media, and community outreach.
• Help maintain the integrity and appearance of the mascot costumes through proper care so as to ensure it remains in top condition for all appearances.
• Collaborate with the game day production team to coordinate performances and enhance overall fan engagement.
• Participate in community events, charity functions, and school visits, etc. to represent the Goldeyes and foster positive connections with fans and supporters.
• Be adaptable to various weather conditions, game schedules, and fan demographics while maintaining high levels of energy and enthusiasm.

QUALIFICATIONS:

• Strong ability to perform in costume, entertain crowds, and engage with diverse audiences.
• Excellent communication and interpersonal skills with the ability to interact effectively with fans of all ages.
• Dependability and punctuality, with a commitment to fulfilling scheduled appearances and responsibilities.
• Willingness to work collaboratively with other members of the game day production team and Goldeyes staff.
• While not required, previous experience as a mascot performer or in a related field such as entertainment, theatre, or sports marketing is advantageous.
• Availability to work weekends, evenings, some holidays between May 20 and September 21.
• Comfortable performing in a confined costume with limited visibility, mobility, adapting to different performance environments and situations.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Noise levels in the work environment are frequently loud.
• Exposure to outdoor elements.
• Standing or walking for prolonged periods of time; climbing, kneeling, and stooping; the use of arms and legs.

DUTIES AND RESPONSIBILITIES SUMMARY:  

With a primary focus on assisting with in-game promotions at Blue Cross Park, the Production & On-Field Promotions Team Member, a part-time seasonal position, will have direct interaction with fans and provide on-site marketing and promotional support to the Goldeyes’ Game Presentation department.

PRIMARY RESPONSIBILITIES:

• Find participants for and assist in execution of on-field games and promotions.
• Prepare for and assist with pre and post-game activities.
• Help our fans have a memorable and positive experience. 
• Contribute to the success and positive community standing of the organization. 
• Assist in directing and guiding Goldie and Goldette throughout the game. 
• Perform other duties as assigned.

QUALIFICATIONS:

• Ability to provide excellent guest service. 
• Effective communication skills. 
• Ability to work in a dynamic and fast-paced environment. 
• Must be outgoing and energetic, and comfortable with appearing and entertaining in front of a crowd. 
• Ability to work in a team environment while adhering to directions and guidelines from supervisors and managers.
• Availability to work weekends, evenings, some holidays between May 20 and September 21.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Noise levels in the work environment are frequently loud.
• Exposure to outdoor elements.
• Standing or walking for prolonged periods of time; climbing, kneeling, and stooping; moderate to heavy lifting; the use of arms and legs.