|    Enhanced Health & Safety Measures

Helping Everyone Keep Their Distance

• Floor Decals Will Help Fans Navigate the Ballpark While Practicing Physical Distancing.
• Reduced Physical Contact Between Fans, Staff and Players, Including:

1. No Autograph Sessions With Players and Mascots Allowed,
2. Players, Mascots and Staff Are Not Allowed to Throw Baseballs or Other Items Into the Seating Areas,
3. Promotions and on-field Activities Are Altered for Physical Distancing Between Participants.

• Administration Office Remains Closed to the Public.
• Team Store and Box Office Is Open With Limited Hours and Capacity. E-mail, Phone Lines, Online Ordering and Online Ticket Management Are Available 24/7.
• Shaw Park Playground Remains Closed.

Our Team Off the Field

• All Full-time, Part-time and Third Party Staff Will Complete a Daily Health and Well-being Self-certification Survey.
• All Staff Will Wear Masks and Practice Physical Distancing at All Times.
• Our Changes to Fan-facing Interactions, Include:

1. No Handshakes, High Fives or Physical Greetings With Fans or Other Staff,
2. Mandatory Hand Washing With Soap and Water Before the Start of Each Shift,
3. Mandatory Continued Washing and Hand Sanitizing for the Duration of Each Shift.

• Ongoing Training as Guidelines and Procedures Are Updated.

Enhanced Cleaning

• Increased Regularity and Scope of Cleaning Throughout Shaw Park. We Are Especially Focused on High Traffic Areas, Elevators, Handrails, Washrooms, Tables/counters, Door Handles and More.

Hand Sanitizer

• Hand Sanitizing Stations for Fan and Staff Use Are Available Throughout Shaw Park.

Tickets

• Digital Tickets Recommended – All Tickets Are Digital and Accessible via Goldeyes Accountmanager. Tickets Sold on Game Day Will Be Sent via Text or E-mail to the Fan’s Device.
• Cashless Transactions Are Recommended: Debit Card, Credit Card, Gift Card or Mobile Wallet. Fish Fins Are Accepted.
• Physical Distancing Efforts to Reduce Fan Contact, Including:

1. Limited Number of Fans in the Box Office Rotunda at a Given Time,
2. Usage of Every Other Ticket Window, Limited Number of Staff,
3. Floor Markers to Keep Fans Distanced Inside the Box Office Rotunda or at Will Call,
4. Hand Sanitizer Is Available Inside the Box Office Rotunda.

• Enhanced Cleaning Procedures Throughout Shaw Park, Include Sanitizing Counters, Door Handles and More.
• Self-serve Ticket Exchanges Available via Goldeyes Accountmanager. Exchanges Are Also Available Over the Phone.

Retail

• Cashless Transactions Are Recommended: Debit Card, Credit Card, Gift Card or Mobile Wallet. Fish Fins Are Accepted.
• Physical Distancing Efforts to Reduce Fan Contact, Including:

1. Limited Number of Fans in the Team Stores at a Given Time,
2. Revised Team Store Layouts,
3. Usage of Every Other Register,
4. Floor Markers to Keep Fans Distanced at Entrance and at Register.

• Hand Sanitizer Is Available at Both Team Stores.
• Enhanced Cleaning Procedures Throughout Shaw Park, Include Sanitizing Merchandise, Fixtures, Tables/counters, Door Handles and More.

Food & Beverage

• Contactless and Limited-contact Food & Beverage Experiences Available, Including:

1. Mobile Ordering With Express Pickup,
2. in-seat Delivery for Select Concessions.

• Reduced Menu Offerings to Enable Speed of Service and Limit Contact.
• Cashless Transactions Are Recommended, Including Debit Cards, Credit Cards, Gift Cards, or Mobile Wallets. Fish Fins Are Accepted.
• All Beverages Offered With Lids or Caps. Refills Are Not Offered.
• Pre-packaged Condiments Are Available at Stands, Rather Than Communal Condiment Carts.
• All Food & Beverage Staff at Shaw Park Will Wear Face Masks at All Times.
• Physical Distancing Efforts to Reduce Fan Contact, Including:

1. Plastic Shield Dividers Between Fans and Staff at Some Point-of-sale Areas,
2. Floor Markers to Keep Fans Distanced in Queues,
3. Hand Sanitizer Is Available at All Stands.

• Enhanced Cleaning Procedures Throughout Shaw Park, Include Sanitizing Tables/counters, Railings and More.