Our Mission Statement
To provide the highest quality of family entertainment possible by providing an outstanding level of customer service to all patrons of the Winnipeg Goldeyes Baseball Club while representing the Goldeyes in a professional and friendly manner.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
ABM (or ATM)
Automated Banking Machines are located on the concourse behind Sections J and N.
Alcohol Policy
Manitoba provincial liquor laws prohibit fans from bringing alcoholic beverages into Canwest Park. Only alcohol purchased and dispensed by authorized servers will be permitted on the premises. Fans appearing to be under the age of 18 will be required to show appropriate, valid identification. Fans possessing alcohol that do not have proof of being 18 or older may be ejected. Fans passing alcohol to minors will be ejected and may be fined. No guest will be served more than two (2) alcoholic beverages at one time. No alcohol will be sold to intoxicated fans. We reserve the right to refuse the sale of alcohol to any fan. Sales of alcohol on the concourse level end at the beginning of the 8th inning. Please note that these policies are designed for the safety of all our fans.
Animals
Certified seeing-eye dogs and/or assistance dogs are allowed into Canwest Park. No other animals are permitted within the ballpark.
Autograph Alley
At the conclusion of most home games, fans can collect autographs from their favourite
Goldeyes players and Goldie.
Simply line up in the aisle between Sections F and G.
Baby and Toddler Tickets
Children two years old and younger do not need a ticket to enter Canwest Park. However, a ticket must be purchased if this child will be occupying a seat.
Bags
Backpacks, diaper bags and other bags are permitted at Canwest Park, provided
they can fit under your seat. Please note that these policies are designed for the safety of
all our fans.
Banners and Signs
Banners containing advertising are strictly prohibited within the ballpark without prior
consent from Goldeyes management. Fans may display a sign only if it is in good taste
and does not pose an inconvenience to other fans. Nothing may be hung over the field
side walls/railings where it could interfere with the game. Nothing may be hung from the Skysuite balconies.
Berm (or Grass Berm)
Tickets for the berm go on sale once all other seating in the ballpark is sold out. The area, located down the right field line beyond Section T, is a general admission area and tickets
are $4.
Birthday Parties
Birthday Parties are available for all Goldeyes home games. Packages for 10 or more
people include food and entertainment, and parties are held in our spacious indoor
birthday room. Dates subject to availability. For more information, visit the Birthday Parties page.
Arrange your Birthday Party with the Goldeyes group event planners at
(204) 982-2273.
Box Office (or Ticket Office)
The Ticket Office is located at street level on the west side of Canwest Park. Parking is available along the railroad tracks. The Canwest Park Ticket Office also serves as a Ticketmaster outlet where you can purchase tickets for concerts and other events.
Box Office Off-Season Hours:
Monday to Friday 9 am to 5 pm | Saturday 10 am to 2 pm | Sunday Closed
Bus Routes
Winnipeg Transit routes that stop adjacent to Canwest Park are #10 St. Boniface-Wolseley,
#38 Salter-The Forks, #43 Munroe, #49 Archibald, #50 Dugald and #56 Aulneau. More
routes are available on Main Street or Portage Avenue. Plan your route now.
Cameras and Video Equipment
Fans are permitted to bring cameras and video equipment into Canwest Park
provided that they are intended for personal use only. Taping of any game footage
is
strictly prohibited (please contact the Goldeyes director of communications to
request
a media pass). Fans are not permitted to stand in the aisles or obstruct others
from
viewing the game while taking photographs. Monopods and tripods are not permitted.
Catch and Release Program
A special program for season ticket holders. Let us know that you won’t
be using
your tickets by noon on game day and we will try to re-sell your tickets. If
we re-sell
your tickets, we credit
half of the ticket value back into your account and
donate the
other half to the Winnipeg
Goldeyes Field of Dreams Foundation. Learn more here, or start using the program by contacting the Goldeyes Ticket Office at 982-2273
or
catchandrelease@goldeyes.com.
Cell Phones and Pagers
The use of cellular phones and pagers is permitted at Canwest Park,
provided such
use does not interfere with other fans enjoyment of the game.
Changing Tables
Infant changing tables are provided in most washrooms at Canwest Park.
Designated family washrooms are also available on the concourse behind Sections
B, I, K, M, N and T.
Code of Conduct
The Winnipeg Goldeyes Baseball Club is committed to providing its fans with
an
enjoyable,
safe atmosphere. Our staff will proactively intervene in order to
support
a family-oriented environment where all guests can enjoy the baseball experience
free from the following behaviours:
- foul or abusive language or gestures
- intoxication or other signs of impairment
- inappropriate attire
- displays of affection not appropriate in a public, family setting
- disruption of the game or an unauthorized individual on the playing field
- smoking or tobacco use inside the ballpark facility
If someone interferes with your enjoyment of a game, please contact a Fan Services Rep for assistance. Please note that these policies are designed for the safety of all our fans.
Community Zone
The Community Zone provides complimentary tickets to charities and not-for-profit
organizations. Learn more here. To receive tickets, send a request in writing to the Goldeyes
office.
Concessions
Concession stands and kiosks offering a wide variety of meals, snacks and
beverages
are located along the main concourse area and on the Skysuites
level.
Donations and Charitable Contributions
All donation requests should be made in writing on company letterhead and
dropped
off, mailed or faxed to the Winnipeg Goldeyes at least three weeks
prior to the date of
the event. The nature of the request should be accompanied
by sponsoring organization
and purpose. We apologize in advance that all
donation requests cannot be
accommodated.
We DO NOT donate to wedding
socials, Christmas parties or other
general fundraisers.
Generally, the
Goldeyes donate only to registered children’s
charities, baseball teams,
community clubs, hospitals, day cares and schools.
The Dugout - Goldeyes Souvenir Store
The Dugout - Goldeyes Souvenir Store has two locations at Canwest Park. The
seasonal store is located on the concourse behind
Section M and open during all home
games. The main store is located
at street level adjacent to the Ticket Office and open
year-round.
The Dugout's Off-Season Hours:
Monday to Friday 9 am to 5 pm | Saturday 10 am to 2 pm | Sunday Closed
Elevators
Elevators from the street level to the main concourse are located at Gates 1,
3 and 4.
An elevator from street level to the Skysuites level is located at
Gate 4.
Emergency Medical Services and First
Aid
EMS staff is available at Canwest Park throughout every game to attend
to
any medical problems that may occur. If you are in need of emergency medical
assistance, please alert the nearest Fan Services Rep or go to the Fan Services
Booth on the concourse behind Section K.
Employment Opportunities
Part-time and game day positions are available at Canwest Park. Most
shifts
are during evenings and weekends. Watch for the job postings in both
major
newspapers in early April.
Entrances
Entrances are located at Gate 1 (Hu’s on First), Gates 2 and 3 (grand
staircases
by the Promenade and railroad tracks) and Gate 4 (security entrance).
Exchange and Refund Policy
Exchanges on tickets (Season, Mini-Pack, or Individual) must be done at least
two
days in advance of the game date. Exchanges will not be performed on
the day of
the game that you are unable to attend. There are absolutely NO
refunds once a
ticket has been purchased.
Exit and Re-Entry
Fans may exit Canwest Park at any time. Fans are advised to keep their
tickets in the event they need to leave the ballpark and return.
Family Washrooms
Family washrooms are located on the concourse behind Sections B, I, K, M, N
and T.
Fan Club
More information on the official Winnipeg Goldeyes Fan Club is available at
their kiosk on the concourse during home games or at their website.
Fan Interference
Interference with a ball in play and trespassing onto the playing field are
strictly prohibited by Winnipeg Goldeyes Baseball Club policy. Fans who violate
this policy are subject to ejection and/or arrest and prosecution. Please
note that these policies are designed for the safety of
all our fans.
Fan Mail
Letters to Goldeyes players and personnel should be addressed to that individual
and sent to the Winnipeg Goldeyes Baseball Club address.
Fan Services Booth
The Fan Services Booth is located on the concourse behind Section K. Services
provided include questions-and-answers, public address announcements, silent
auctions and
contest registrations.
Fan Services Representatives
Eager to serve our fans needs, Fan Service Reps are available to answer questions
and
make sure fans have a great time at the ballpark.
Field
The Manitoba-grown sod is trucked in from nearby Portage la Prairie. It is
comprised of 60% Kentucky Bluegrass, 30% Creeping Red Fescue and 10% Perennial
Rye. The field’s dimensions are 325 feet down the lines, 375 feet in
the power alleys and 400 feet at centre
field.
50/50 Draw
Fans have the opportunity to participate in a 50/50 draw at each Goldeyes home
game.
Tickets are available for $1 with the lucky winner taking home 50% of the funds
raised
with the remaining proceeds split between the Winnipeg Goldeyes Field of Dreams
Foundation and the visiting fundraising group. Winning 50/50 numbers from this season
Fireworks
Fireworks displays are scheduled several times during the season. Stadium lights
are
turned off so fans can enjoy the fireworks display –please keep this
in mind for the
interest of your safety. For exact dates, pick up a Goldeyes pocket schedule
or visit the Schedule page.
Fish Fins and Fish Bucks
In lieu of gift certificates, we offer $5 Fish Fins and $1 Fish Bucks. Fins
and Bucks can be
used towards anything at the ballpark – tickets, souvenirs, parking, concessions – and
they carry no expiry date. Fish Fins and Fish Bucks can be purchased at the
box office or
The Dugout - Goldeyes Souvenir Store.
Fish Lines Series Magazine
Fish Lines Series Magazine features the line-ups for the current series and
a scorecard.
Fish Lines are available for purchase during the game at both locations of
The Dugout - Goldeyes Souvenir Store and at various kiosks around the ballpark.
Foul Balls
Fans may keep foul balls hit into the stands. However, fans must not enter
the playing
field to retrieve balls or otherwise interfere with balls in play (see Fan
Interference).
When attempting to catch a foul ball please do not interfere with the game
in progress
and be respectful of other guests (see Code of Conduct). Please note that these
policies
are designed for the safety of all our fans. Stay alert at all times for foul
balls, bats or
broken bat fragments that could land in the seating area.
Front Office
The main office for the Winnipeg Goldeyes Baseball Club is located inside Gate
4
(security entrance). The office can be reached at (204) 982-2273 or by e-mail.
Front Office Hours:
Monday-Friday 9 am to 5 pm | Saturday and Sunday Closed
* The office closes at 7:30 PM on game nights.
Goldeyes Historical Display
Fans can learn more about the history of the Winnipeg Goldeyes Baseball Club
and
Canwest Park. The display is located in the street-level rotunda between
the
Box Office and The Dugout - Goldeyes Souvenir Store. Fans can visit the display
during
Box Office and Dugout store hours all year long.
Goldie
The Northern League’s best mascot can be seen throughout Canwest Park
during all Winnipeg Goldeyes home games. Young fans wishing to get an autograph
from Goldie can do so at Autograph Alley following most home games. Simply
line up
at the bottom of the aisle between Sections E and F.
Goldie’s Home Run Gang
For Goldeyes fans 15 and under. Membership in the junior fan club includes
tickets,
discounts, and plenty of Goldie’s Home Run Gang gear. Learn more here.
Group Events and Tickets
Group Events are perfect for family gatherings, work functions, sports team windups, client appreciation events, conferences, youth group outings, field trips… or just some good friends who want to share a fun-filled Goldeyes experience together. Learn more here.
Arrange your
Group Event with the Goldeyes group event planners at (204) 982-2273.
Hu’s on First Asian Bistro
Located on the third floor of Canwest Park and open year-round. The
menu
features delicious Chinese, Thai, Vietnamese and Indonesian dishes. The patio
is
also open during
all Goldeyes home games. For reservations, call (204) 982-7426 or visit their website.
Lost and Found
During games, items/articles can be turned in or claimed at the Fan Services
Booth.
To
inquire about lost items following game days, please call the Goldeyes office
at
(204) 982-2273.
Lost, Stolen or Forgotten Tickets
Please remember that game tickets are like money and should be secured at all
times.
If you forgot your tickets before coming to the ballpark, they can
be
replaced
at the box office
for a donation to the Winnipeg Goldeyes Field of Dreams
Foundation.
Lost Children or Companions
The Winnipeg Goldeyes suggest that a parent or guardian place the ticket in
their
child’s
pocket in order to assist staff in locating their parties. Security,
Fan
Service Reps and management will help in locating a lost child or companion.
All concerns should be directed
to the Fan Services Booth on the concourse
behind Section K.
Mini-Packs
Five 9-game Mini-Pack ticket packages are available for fans to choose from.
Learn more about
Mini-Pack schedules, prices and seat locations here. Find tickets online or by phone at
(204) 982-2273.
Mother's Lounge
A mother’s lounge located behind Section T is available to nursing mothers
and for the convenience of mothers with young children. For access, please
notify the nearest Fan
Services Rep for entry.
National Anthem Singers
National anthem auditions are held in April of each year. If you missed the
auditions and
are interested in singing during a home game, please send
in a resume highlighting
similar experiences along with an a capella version of the national anthems on an
audio cassette (non-returnable).
Drop-off or mail all materials to the Goldeyes office.
Net
The safety net around the home plate area stands 45 feet high and
stretches from
Sections I to O.
Official Game
A game is considered official following four-and-a-half innings of play,
or five full innings
if the Goldeyes are trailing at the time of the delay.
Overhang
The only seating at Canwest Park that is under the canopy are rows 19
and 20,
in all sections except A, B and C.
Parking
There are numerous on-site and off-site parking lots around Canwest Park.
Fans requiring wheelchair or accessible parking can park near Gate 4 on the west side of
the
ballpark; our parking attendants are present to help you.
Parking for season
pass
holders is located in the brick-paved lots immediately west of the facility.
Additional
parking is available just south of the ballpark with access from
Pioneer Avenue, Water
Avenue and Waterfront Drive. Parking maps are available
here or at the Box Office.
Path of Dreams
The “Path of Dreams” paved brick walkway leads to the main gates
at Canwest Park. Personalized bricks can be purchased as a unique way
to honour loved
ones, celebrate a special event or promote organizations or
businesses. Proceeds
go toward the Winnipeg
Goldeyes Field of Dreams Foundation in support of children’s
charities.
Learn more here.
To order your brick on the Path of Dreams, call the Goldeyes office at (204) 982-2273.
Playground
A playground is available to our young Goldeyes fans beyond Section A. All
children must be accompanied by a parent or guardian.
Pre-Game Picnic Park
The Pre-Game Picnic Park is located beyond the right field wall.
Pre-game picnics can be arranged for groups of 25 to 600. Learn more here.
Arrange your Pre-Game Picnic with the
Goldeyes group event planners at (204) 982-2273.
Programs
Winnipeg Goldeyes souvenir programs able for purchase during the game at both
Dugout souvenir store locations and at various kiosks around the ballpark.
Prohibited Items
In the interest of fan safety and enjoyment at Canwest Park, Winnipeg
Goldeyes management reserves the right to prevent certain items from being
brought
into the ballpark. Please note that these policies are designed for
the safety of all
our fans.
Prohibited items include, but are not limited to the following:
alcoholic beverages or illegal drugs, non-alcoholic beer glass bottles or cans ice chests or hard-sided coolers sticks/clubs (including signs attached to sticks) camera tripods or monpods fireworks and confetti bullhorns, cow bells or other noisemakers animals, except certified services dogs beach balls or other inflatable items bicycles skateboards or roller blades squirt guns or super soakers laser pointers weapons of any kind
Promenade
The street-level Promenade, located across from the Box Office and The Dugout
- Goldeyes Souvenir Store, features an entertainment stage where local performers
begin to entertain crowds 90 minutes before the game. The area is a great
pre-game meeting spot.
Promotional Items
As always, the Goldeyes have scheduled a number of promotional days this
season.
For a list of upcoming promotions, visit the Schedule page.
Public Address Messages
For a donation to the Winnipeg Goldeyes Field of Dreams Foundation, requests
can be made at the Fan Services Booth. Requests must be received by the 3rd
inning of the game. Announcements will be accommodated subject to time
constraints.
Radio
All regular season games plus all exhibition games and playoff games
are
broadcast live on CFRW 1290 AM.
Join the voice
of the Goldeyes, Paul Edmonds, for all the play-by-play action.
Also, listen for two specialty shows that can be heard every Saturday night
and Sunday afternoon during the season.
Goldeyes radio game broadcasts can
also be heard through the internet here.
Rain Delays
The Goldeyes will attempt to play every game, even if it is raining at game
time. Local
media are advised about game status as soon as a decision is
made.
Check for weather
and game delay information at Goldeyes.com main page, the Goldeyes Twitter page @Wpg_Goldeyes, and CFRW 1290 AM.
Rain Out Policy
PLEASE NOTE: This policy is in effect for games postponed and not a regulation game (as defined under Official Game). For the 2009 season, the following games were rained out -- June 8, June 26, June 27.
Individual Tickets, Group Tickets and Mini-Packs
In the event of a rain out, ticket can be exchanged at the point of purchase for a ticket of equal value for any remaining regular season game during the same season (based on availability).Season Tickets
In the event of a rain out, Season Tickets CAN be exchanged. In the event that a game is not rescheduled, Season Ticket Holders will receive a credit toward their Season Ticket renewal.Skysuite Tickets
In the event of a rain out, Skysuite Ticket Holders must make alternate arrangements with the Skysuite Leasee.
Refund and Exchange Policy
Exchanges on tickets (Season, Mini Pack or Individual) must be performed at
least two
days prior to the original game date. There are NO exchanges on
the day of the original
ticket. There are absolutely NO refunds once a ticket
has been purchased.
Reserved Ticket Window
Guests may pick up tickets at the dedicated Reserved Ticket Window adjacent
to the box
office entrance. A photo ID is required of anyone picking up tickets at the
Reserved Ticket Window, and tickets will only be released to the individual
named on the envelope. If your
tickets were ordered through Ticketmaster, the credit card must also be presented.
The Reserved Ticket Window will open one (1) hour prior to the start of the
event.
Season Tickets
Season tickets include many extras including discounts, special events and
the Catch and Release Program. Learn more about benefits, prices and seat locations here. Find tickets online or by phone at
(204) 982-2273.
Schedules
Pocket schedules are available at the box office, The Dugout - Goldeyes Souvenir Store and the Fan Services
Booth.
A month-by-month schedule is also available here.
Scoreboard
Located over the right-centre field fence, the scoreboard was manufactured
by Daktronics
Inc. of Brookings, SD. It stands 50 feet high and more than 65 feet wide and
features a
38' W x 16' H LED video screen for instant replays, player profiles and between-inning
commercials and promotions. The scoreboard also features back-lit and LED screen
sponsor advertising as well as a line score to keep fans up-to-date on the
statistical side
of the game.
Security
For the safety of our fans, security personnel are on site during all games.
If you have an emergency, please contact the nearest Fan Services Rep or
security personnel.
Skysuites
Entertain special clients, employees and friends in a luxurious Skysuite and offer your guests a memorable evening at the ballpark. Our private, fully-serviced Skysuites seat up to 21 guests, and feature comfortable outdoor balconies. Also, ask about our Supersuite for entertaining up to 60 guests.
Arrange your Skysuite and menu options by calling the Goldeyes office at
(204) 982-2273.
Smoking Policy
In accordance with City of Winnipeg bylaws, smoking is not permitted in any
part of
Canwest Park. This includes the outside seating areas of the Skysuites
and the
Pre-Game Picnic Park. Smoking is permitted on the balconies of the Skysuites
level, the Promenade or outside Gate 1. For re-entry, fans must retain their
tickets.
Standing Room Tickets
Standing Room Tickets go on sale once all other seating in the ballpark - including
the grass berm - is sold out. Fans with Standing Room tickets can stand behind any
section and must stand behind the white line at the top of each section. These tickets
are $4.
Starting Line-Ups and League Standings
Starting line-ups, league standings and game promotions can be found every
game on
the information boards located at Gate 3. League standings are available anytime here.
Strollers
Strollers are permitted on the concourse area of Canwest Park. Only
strollers
that, once folded, will fit under a ballpark seat are permitted.
Suggestion Box
A suggestion box is available at the Fan Services Booth. We invite any feedback,
positive or negative, in helping us constantly improve service to our fans.
Telephones
Payphones are located on the concourse behind Sections J and N. A payphone
is
also
available on the Promenade just outside the box office. A courtesy phone for
emergencies is also available at the Fan Services Booth.
Television
Select home games are telecast live on Shaw Cable 11 every season. Each game will be re-broadcast later
that same night. Join Scott Taylor, Ken Wiebe and Jim Toth for all the exciting action. This season's television schedule is available here.
Ticket Sales
In Person: Please stop by our box office, located on the west side of Canwest Park.
Around Town: Stop by any Ticketmaster location in Manitoba.
By Phone: Call Ticketmaster at (204) 780-3333.
On the Web: Visit the Ticketmaster.ca, and order your tickets on a secured site. Links are also available at in our Tickets and Schedule pages.
Ticket Resale
The resale of any Winnipeg Goldeyes tickets is strictly prohibited.
Tours
Tours of Canwest Park are available for groups with an advanced
reservation
(subject to the ballpark’s event schedule).
Arrange your ballpark tour by call the Goldeyes group event planners
at (204) 982-2273.
Umbrella and Rain/Sun Protection Policy
Rain and sun protection of all shapes and sizes are permitted in the ballpark,
as
long as they do not interfere with other fans view and/or enjoyment of the
game.
Washrooms
Men’s washrooms are located on the concourse behind Sections C, L, N
and T.
Women’s washrooms are located behind Sections B, J, M and S. Wheelchair-accessible washroom facilities are available in all men’s and women’s
washrooms, with additional unisex facilities with baby changing stations located
behind Sections I and M.
Wheelchair Seating
Wheelchair seating is available at Canwest Park at the top of Sections
G,
M, Q, S and T.
Will Call Window
See Reserved Ticket Window
